ADDIS ALEM SLU c / Vallespir 44 (Sants) – Barcelona firstname.lastname@example.org PHONE: 934 094 037
Treatment of personal data
In Addis Alem SLU onwards and the rest of the Addis-Abeba Restaurant documentation, we treat the information in order to manage the relationship that unites us with the client, manage the shipment of the products and / or the information requested, and provide interested parties with offers and products of your interest.
a. Attention and management of orders made to Addis-Abeba Restaurant. The personal data collected will be processed, both automated and conventional, to be able to contact the user in order to attend and manage the orders placed. Addis-Abeba Restaurant, may process your data for orders that may be made in the future, in order to improve and speed up the service. The refusal to provide the mandatory data will mean the non-provision or the impossibility of accessing the service for which they were requested. Clients who place an order will receive an email to the indicated email address with the same data, for which they authorize Addis-Abeba Restaurant to send the aforementioned communication for these purposes to comply with current regulations. Addis-Abeba Restaurant informs you that it can grant other companies and / or people, the data of your order so that it can be managed and sent to your home, whenever you have requested it during the order process. Likewise, Addis-Abeba Restaurant offer the possibility of placing orders by phone to pick up at the store and at home. Addis-Abeba Restaurant will apply the same actions and conditions indicated above. The Client declares and guarantees that all the information provided to Addis-Abeba Restaurante through the different web forms, telephones and / or emails, as well as any other personal information provided, that this is completely true, updated and complete, and undertakes to communicate any modification or update in your data.
b. Attention to complaints, claims or suggestions. In order to be able to carry out a correct attention to the complaints, claims or suggestions that you may send to Addis-Abeba Restaurant, it will process your data to proceed with the answer, correction or incorporation of the same based on the relationship derived from the requested product.
c. Regulations on general product safety. Addis-Abeba Restaurant may process your data for the sole purpose of being able to comply with the regulations.
d. Carrying out segmentation activities to send commercial communications. For the personalization of the products that may interest you and to be able to offer its customers promotions or campaigns tailored to their preferences or consumption history, Addis-Abeba Restaurant based on legitimate interest, may consult internal sources and an automated procedure may be followed relative to common patterns. Likewise, Addis-Abeba Restaurant will consult its historical behavior in the orders that it has been able to place in the past. In any case, the client can always oppose said treatment via email.
e. Commercial actions by Addis-Abeba Restaurant, on products, promotions and services. Addis-Abeba Restaurant will send you, unless you notify us otherwise, commercial communications regarding your products, promotions or services (through mail, mailing, SMS, email and any telematics means), based on legitimate interest and in accordance with article 21.2 of Law 34/2002, of July 11, on information society services and electronic commerce, unless you indicate otherwise, opposing it through the channels enabled for that purpose and / or by email.
f. Attend and properly manage the request for information to Addis-Abeba Restaurant. The personal data collected will be processed in order to be able to contact the User, to attend and properly manage the request for information.
Conservation time of personal data
Addis-Abeba Restaurant will comply with the provisions of current regulations regarding the duty to delete personal information that is no longer necessary for the purpose or purposes for which it was registered, blocking it, in order to be able to attend to the possible responsibilities derived from the treatment of the data, and only during the limitation periods of said responsibilities. Once these periods have elapsed, this information will be permanently deleted using secure methods.
Legitimation for the treatment of your data
The data that we request are adequate, pertinent and strictly necessary, and in no case are you obliged to provide them to us, but your failure to communicate may affect the purpose of the service or the impossibility of carrying it out.
Rights over your data: Right to request access to personal data relating to the interested party, Right to rectify or delete your data, Right to object, Right to request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of possible claims.
The owners of the personal data obtained may exercise their rights to protect personal data by sending a written communication to the registered office of Addis-Abeba Restaurant (Calle Vallespir 44 in Barcelona) or to the email address set up for this purpose, email@example.com, including in both cases full name with surname of the user, address for the purposes of notifications, photocopy of the DNI / NIE or Passport, and request in which the request is specified. In the case of representation, it must be proved by means of a reliable document. Models, forms and more information available on your rights on the website of the national control authority of the Spanish Agency for Data Protection (www.aepd.es).
You have the right, from this moment or at any time thereafter, to withdraw consent for any specific purpose granted at the time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
In this case, Addis-Abeba Restaurante, will stop processing this data, except for legitimately compelling reasons or the exercise of defense of possible claims.
You can withdraw the consent granted for the processing of your data by sending a written communication to the registered office of Addis-Abeba Restaurant (Calle Vallespir 44 in Barcelona) or to the email enabled for this purpose firstname.lastname@example.org, including in both cases full name with surname of the user, address for the purposes of notifications, photocopy of the DNI / NIE or Passport, and request in which the request is specified. In the case of representation, it must be proved by means of a reliable document.
Claim in case of incorrect data processing
You can direct your complaints in writing to the registered office of Addis-Abeba Restaurant (Calle Vallespir 44 in Barcelona) or to the email provided for this purpose, email@example.com or also communicate it to the corresponding data protection authority.
Security and updating of your personal data
In order to safeguard the security of your personal data, we inform you that Addis-Abeba Restaurant has adopted all the necessary organizational and technical measures to guarantee the security of the personal data provided. All this to avoid its alteration, loss, and / or unauthorized accesses and treatments, as required by the regulations, although total security does not exist. It is very important that, in order to keep your personal data up to date, you inform us whenever there is a change in it, or you detect an unauthorized change or alteration.
Addis-Abeba Restaurant informs you that your data will be treated with the utmost confidentiality by all personnel involved in any of the phases of the processing of your data. No data will be transferred to any third party, except in the cases expressed in this text, in those legally provided, or in case the interested party has expressly authorized us.
Data processing by Comandea Food Delivery Service
Comandea Food Delivery Service will not process the data generated by Addis-Abeba Restaurant through this system, except for those required to provide service to Addis-Abeba Restaurant. Comandea Food Delivery Service provides the online order management service to Addis-Abeba Restaurant, who will use it exclusively for its purpose and as the sole and maximum responsible for its use, of all data collected, stored and processed through this service and future use, treatment and storage that you want to give it. For this reason, Comandea Food Delivery Service and any third party related to it, is exonerated of all responsibility derived from the use of this service and its data.